Refund policy

If for any reason you are unhappy with your item, we accept exchanges within 30 days of your order purchase date. Goods must be in their original condition, unworn and with tags. Please note there are no refunds for change of mind or incorrect choice. Exchanges are subject to stock availabilities. Any shipping charges paid on the original order will not be refunded.

If you would like to return an item please contact customer service at: untoldriders@gmail.com. Please be sure to include your full name, order number, which products you’d like to return and the reason why you want to return the product/s.

We will work with you to come up with a solution. 

Return postage costs are the responsibility of the customer. We strongly recommend sending all parcels via a traceable service. We are not responsible for any lost or missing parcels.

  
Return address:

Untold Riders
21 Warrungen Way
Ashmore
QLD 4214
Australia